Excellence in Service – Personal Family Care
Alex Gow Funerals philosophy of providing personal care extends from the moment we take your loved one into our care. We guarantee to continue that personal care at all times until our service to you is completed.
“Take your loved one into our care” are words used by every funeral director when talking to families. Unfortunately for some funeral companies the term “our care” is not always true.
When Alex Gow Funerals are called upon to transfer your loved one from the place of death into our care, we guarantee this task will be carried out by our own professional staff. We do not engage third party or contract transfer companies.
Your loved one is transferred into our care to our own mortuary facilities at Geebung and we guarantee the careful preparation of your loved one will be carried out by our own fully trained and experienced mortuary staff. We do not use third party contract mortuaries or their staff. The safe keeping, care and standard preparation of your loved one at our facility is included in each of our professional service fees.
We have our own fleet of fully maintained modern Funeral vehicles, we do not use Hire-a-Hearse companies.
Alex Gow Funerals are proud to be members of the Australian Funeral Directors Association and the Selected Independent Funeral Homes association. These associations have strict Codes of Ethics and Codes of Conduct and Good Practice which we must honour to continue our membership. Currently the funeral industry in Queensland is unregulated and unlicensed, so maintaining these memberships is an important way of continuing the trust the community have in our company.