Newstead (07) 3851 7800     |     Cleveland (07) 3821 4570     |     Browns Plains (07) 3800 7500     |     Deception Bay (07) 3888 3535

...still family-owned.

SIFH Code of Good Practice

As funeral directors, our calling imposes upon us special responsibilities to those we serve and to the public at large. An important obligation is to provide information so that everyone can make knowledgeable decisions about funeral and cremation services.

In accepting our responsibilities, and as a condition of our affiliation with Selected Independent Funeral Homes, we affirm the following standards of good practice and hereby pledge:

  • To provide the public with information about funeral and cremation services, including prices, functions and the responsibilities of funeral directors.
  • To make services available in as wide a range of price categories as necessary to meet the needs of all segments of our community, and to affirmatively extend to everyone the right to inspect and freely consider them all.
  • To quote conspicuously in writing the charge for every arrangement offered, and to clearly identify the services, facilities, equipment and merchandise included in such quotations.
  • To adhere to the highest standard of conduct in all aspects of business.
  • To afford an ongoing opportunity to all persons to discuss or arrange funerals in advance.
  • To ensure that pre-need contracts fully disclose those items which are guaranteed and those which are nonguaranteed, in terms that are clear and easy to understand.
  • To manage prepaid funds responsibly, ensuring that promises are honoured and expectations are met, within the letter and spirit of the law.
  • To make no representation, written or oral, which may be false or misleading and to apply a standard of honesty in all dealings.
  • To furnish each family, at the time arrangements are made, with a written memorandum of charges and to make no additional charge without their approval.
  • To respect all faiths, creeds and customs, and to give full effect to the role of the clergy/celebrant.
  • To maintain qualified and competent staff, appropriate facilities and suitable equipment required for comprehensive funeral and cremation services.
  • To assure those we serve the right of personal choice in making service arrangements.

We pledge to conduct ourselves at all times in a manner deserving of the public trust, and to provide a copy of this Code of Good Practice to the families we serve.

The Alex Gow Super Puzzle Book

Alex Gow Funerals Puzzle Book SevenOur puzzle books are produced quarterly and each book is broken down into 3 separate months, so you can do as many puzzles as you want and the answers & solutions will always be available here for you to check just how clever you are.

Alex Gow all-female funeral team

If you’d prefer an all-female funeral team, Alex Gow can do that too.

We always offer you a choice of all female funeral directors. Allowing your family to feel comfortable if they find it easier to discuss funeral arrangements with a woman. Our professional, caring female team are there to offer a funeral service that is truly fitting.

Online pre-arrangement

online-funeral-arrangement-largePre-arrange your funeral online.

You may like to pre-arrange your funeral online.

Click here to start filling out your online pre-arrangement form.

You will also be able to print out your completed form for your own records.

Funeral planning

Funeral pre-planning bookletA helpful guide to funeral planning

For more information about the Alex Gow Funeral Planning Guide or to order your FREE copy, simply click here.

Alternatively you can chose to read the digital version here.

Consumer Funeral Insurance Advice

Consumer Funeral Insurance Advice for the old ladyWant to know more about funeral insurance?

People who commence pre-funding their funeral costs before the age of 56 can save literally thousands of dollars in funeral insurance premiums. Read more...

Tribute


...still family-owned.

Newstead

Head Office
56 Breakfast Creek Rd
Newstead, QLD, 4006

Tel: ( 07) 3851 7800

MAP

Browns Plains

7-9 Grand Plaza Drive
Browns Plains, QLD, 4118


Tel: ( 07) 3800 7500

MAP

Cleveland

4/17 Middle St
(Cnr Waterloo St)
Cleveland, QLD, 4163

Tel: ( 07) 3821 4570

MAP

Deception Bay

31-35 Tallowwood Drive
Deception Bay, QLD, 4508


Tel: (07) 3888 3535

MAP

AFDA

FOFDA

Selected Independent Funeral Homes

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